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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Honie Jo Hendrix

July 12, 2024

5  out of  5 rating by Honie Jo Hendrix
"Always a great experience in dealing with this office"
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Mary McGarity

July 2, 2024

5  out of  5 rating by Mary McGarity
"Madison was very responsive and helpful!"
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Danielle Benefield

June 28, 2024

5  out of  5 rating by Danielle Benefield
"Madison was so helpful today! She got my account taken care of in a quick efficient manner!"
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Rebecca Davis

June 24, 2024

5  out of  5 rating by Rebecca Davis
"Madison was so very helpful in getting me signed up for my auto insurance policy today. She is very friendly, helpful and knowledgeable. I look forward to working with your agency going forward."
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Chelsea Martin

June 22, 2024

5  out of  5 rating by Chelsea Martin
"Lauren was very helpful! Definitely recommend her! She’s super sweet and took care of everything I needed!"
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Buddy Wilkinson

June 17, 2024

5  out of  5 rating by Buddy Wilkinson
"After my parents passed Ms Madison was extremely instrumental in getting all of my accounts together and handled with one agent. SF was my parents choice and mine as well. Whenever I need to make any policy changes Ms Madison is very quick and proficient. I make one call and I am confident my request will be handled."
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Pete Antosh

June 12, 2024

5  out of  5 rating by Pete Antosh
"Miss Madison was a big help dealing with the underwriters who wanted to cancel my vehicle insurance with State Farm after hrs of negotiations she got me renewed & everything is back to normal, thanks to her due diligence & spunk. It's all good."
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Emily Stringfellow

June 6, 2024

5  out of  5 rating by Emily Stringfellow
"I have been a multi-policy customer of Jarrod’s going on 15 years. His team is wonderful to work with! They always respond quickly and are willing to talk through plans and needs. Special shout out to Madison for helping me today! Couldn’t be happier with the service!"
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Tiffany Boglin-Moor

June 4, 2024

5  out of  5 rating by Tiffany Boglin-Moor
"I had an amazing experience working with April. She made the whole process of removing and adding a vehicle so seamless. I appreciate all of her help and her prompt responses."
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M Turner

May 29, 2024

5  out of  5 rating by M Turner
"Jarrod and his team always make you feel like family. Madison thank you for always making sure Me and my kids are taken care of!!"
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Ginger Myrick

May 20, 2024

5  out of  5 rating by Ginger Myrick
"Madison, Jarrod and Lauren are the best. I have used Jarrod Gibson State farm for 13 years. Madison goes above and beyond to assist me with any changes or needs. Jarrod has always been the best. The team always keeps myself and my family up to date and assists with all of our needs. They know us like family and know us all by name.if you want the best service..use Jarrod Gibson state farm..Ask for Madison. She is the best.."
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April 24, 2024

5  out of  5 rating by Leslie
"I received great customer service from Madison. She is always knowledgeable & very kind."
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Julie Sowle

April 17, 2024

5  out of  5 rating by Julie Sowle
"Anytime I call the staff is more friendly and helpful. They are fantastic and help us with whatever needs we have. They are so profession and knowledgeable. Couldn't ask for better!"
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April 12, 2024

5  out of  5 rating by GRADY GENTRY
"Madison was amazing and so helpful."
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Dami Rabideau

April 9, 2024

5  out of  5 rating by Dami Rabideau
"Everyone at the office is always helpful!"
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Chris Montee

April 8, 2024

5  out of  5 rating by Chris Montee
"Madison was absolutely amazing in getting my insurance processed and cards emailed to me !! Thank you so much great job !!"
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Robert Seabrooke

April 8, 2024

5  out of  5 rating by Robert Seabrooke
"Kellen has been very responsive and very helpful! Enjoy doing business with him!"
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Terri Hartsfield

April 8, 2024

5  out of  5 rating by Terri Hartsfield
"Madison was very helpful to me this morning. Very fast and responsive and I appreciate the help!"
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Wendy Ingram

April 4, 2024

5  out of  5 rating by Wendy Ingram
"Shout out to Madison !She is awesome. Every time I call she’s always very helpful and very nice and professional. Highly recommended agency for all your insurance needs."
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Rob Mryncza

April 4, 2024

5  out of  5 rating by Rob Mryncza
"Always professional and great to work with!"
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April 3, 2024

5  out of  5 rating by charles
"Madison is always amazing to work with when I call the office. After talking to a claims agent I had more questions than when I called. Madison explained the claims process and was able to answer the questions the agent left unanswered. It is a great relief knowing she is there when I need help!"
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Brittany Martin

March 27, 2024

5  out of  5 rating by Brittany Martin
"Madison was very responsive to my email. She was able to answer all of my questions and complete the task that I needed done in a timely manner?"
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Alan Friday

March 25, 2024

5  out of  5 rating by Alan Friday
"Absolutely the best customer service in the business. I am 57 years old and over the years have had a few insurance relationships. Jarrod and Madison are the benchmark for service, response, courtesy and knowledge about the needs for our family. Keep up the great work!"
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March 12, 2024

5  out of  5 rating by BUFFY Davis
"Really appreciate your help Madison I appreciate that so much thank you for all your help and have a blessed week 😊"
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Rodney Harris

February 28, 2024

5  out of  5 rating by Rodney Harris
"I have been a customer for over 5 years and the service (especially Madison) has always been over and beyond what I expected."