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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nathan Kemp

September 13, 2023

5  out of  5 rating by Nathan Kemp
"Madison was amazing at helping me find the information need for my next auto purchase. I would definitely recommen this agency!!"

tanya Brassfield

June 21, 2023

5  out of  5 rating by tanya Brassfield
"Madison Lewis is simply wonderful she patient with working with me make sure I have full understanding of my policies keep me posted on everything wow thank you Madison for a wonderful agent like you"

Jeff lowe

June 20, 2023

5  out of  5 rating by Jeff lowe
"Always easy to contact and takes care of their customer! Strongly recommend this agency"

Bob Weaver

June 19, 2023

5  out of  5 rating by Bob Weaver
"Jarrod and team are the best of the best. Madison Lewis wrote the book on Customer Service. She goes beyond the call of duty in taking care of our family with all of our insurance needs. I highly recommend Jarrod and Madison to all my friends and family."

Marty Box

June 16, 2023

5  out of  5 rating by Marty Box
"We recently changed agents and I have to say that Jarrod's office has been an absolute pleasure to work with so far. Very personable (love April!!) and efficient. Nice to have someone actually listen to our needs!"

Carport CrossFit

June 14, 2023

5  out of  5 rating by Carport CrossFit
"Jarrod Gibson and his staff are always very helpful. I appreciate their fast and friendly customer service. Amber Hill"

Stephanie Sills

June 13, 2023

5  out of  5 rating by Stephanie Sills
"After being with another company for over 20 years, I was hoping I did not make a mistake by changing to State Farm. I have been blown away by the service Madison Lewis has provided any time I have asked. I am beyond elated that I made the change. Thank you!"

Cayla Workman

June 9, 2023

5  out of  5 rating by Cayla Workman
"April Falkner has been informative, patient, and quick to reply to all my inquiries. I love that she's been able to do most of it over email because I don't have service at work. I've been with state farm for years now and they've been amazing."

Mona Lloyd

June 8, 2023

5  out of  5 rating by Mona Lloyd
"Car insurance is not fun but April made it so easy to switch. Thank you for taking your time and walking my husband through all the different policies until he found the right one for our family."

Bev Springer

June 7, 2023

5  out of  5 rating by Bev Springer
"Jarrod and his assistant April have helped me with my insurance and more! Very pleased with the services they provide. I have bundled and saved a lot of money!!!"

Dee Thompson

May 17, 2023

5  out of  5 rating by Dee Thompson
"I have been very pleased with the knowledge and service of this office! Jarrod has been great getting me properly covered and educating me on how important my insurance coverage actually is! Madison explain to me to the importance of life insurance in my young age for life’s unexpected events. Moving to State Farm with Jarrod and Madison is something I will never regret!"

Angela Hall Pike

May 9, 2023

5  out of  5 rating by Angela Hall Pike
"I have been very impressed with the service we have received from Jarrods team. Madison in particular has been so helpful in our transition over from another company. She always answers our questions in a timely manner and with kindness. We are saving money too so that always a great bonus. We are very happy with the switch."

Timothy Evans

December 26, 2022

5  out of  5 rating by Timothy Evans
"Excellent customer, always returns calls"

Marie House

November 30, 2022

5  out of  5 rating by Marie House
"They are great 😁😃!! They're always ready to help you out."

Chad Hervig

February 11, 2022

5  out of  5 rating by Chad Hervig
"Jarrod and his team work hard to make sure the client experience is always top notch. Both he and Lee Ann are personable and knowledgable about their clients and about the insurance business. I won't work with anybody else but this office."

Alexis Lawley

June 25, 2021

5  out of  5 rating by Alexis Lawley
"Wonderful customer service and quick responses especially from Lindsay Hicks!!"

Theresa Johnson

January 10, 2021

5  out of  5 rating by Theresa Johnson
"Very professional and extremely nice🙂"

Eun-Hee Park

October 14, 2020

5  out of  5 rating by Eun-Hee Park
"I've never had an insurance agent who cares me as his/her family member. Leann has provided me not only prompt answers and solutions when I had any kind of car or house-related problems or concerns, she is the most caring and compassionate person I've met. I feel so lucky to be cared by State Farm, especially with Leann!!!"

Ross Mize

September 30, 2020

5  out of  5 rating by Ross Mize
"The team did a great job assisting me"

Cherie Seier

June 3, 2020

5  out of  5 rating by Cherie Seier
"I can’t even begin to describe my wonderful experience with Lee Anne at State Farm without crying. She’s coddled me for a whole year since I signed up with her for my auto insurance. Going above and beyond is and understatement!!!!! I had a wreck on my way to work this morning (car probably totaled they said). Anyway, I freaked and called her personal number after I could get anyone at the office. She calmed me down over the phone and took care of everything from there (I was a shaken up, hot mess). She ordered a tow truck that obviously got lost or confused, but she kept in touch with me minute by minute. She finally said “enough is enough, I’m picking you up myself”. She quickly drove from Helena to 280 to meet me, gathered my belongings (which were many), loaded me up in her Jeep and drove me to enterprise (where she had already called with all info on the way). We get to Enterprise and I was there maybe 10 minutes before I drove off in the rental car. Before she left, she said “take care of my baby”. I started bawling from pure gratitude. Her response: “there’s no crying in baseball” and gave me a hug!!!! Too bad, Corona!!!! I finally got to meet my personal angel in person after a year of driving her nuts on the phone. She still kept in touch till the end. On our ride to Enterprise, she calmed my nerves and explained everything to me about my coverage etc. She is so refreshing after all of the horrible things going on in our world today. Friends Forever I’m pretty sure! I love this lady!!!!!!!! Jerrod Gibson at State Farm has a gem with her!!!!! Thank you Frand and that you State Farm for having this unbelievable human working for you! I could go on but I’ll stop at that!"

Amanda Johnston

May 12, 2020

5  out of  5 rating by Amanda Johnston
"Leann and Jarred have taken great care of insurance for my children. Leann made it simple and easy to get the insurance and answered all of my questions with sincerity and professionalism."

Sarah Anderson

February 20, 2020

1  out of  5 rating by Sarah Anderson
"We have had a lot of trouble getting our insurance through Jarrod Gibson. He quoted 1 price & then it was another when it came time to pay. My husband called to asked about the difference & he hung up on my husband."
Profile photo of CORTNEY OTIS


January 16, 2020

4  out of  5 rating by CORTNEY OTIS
"Leann is the BEST!!!! She is very personable and always makes speaking to her a pleasure. I would like to acknowledge all the staff at the office because no matter who you speak to, they go above and beyond for the customer."

Haley Self

November 2, 2018

5  out of  5 rating by Haley Self
"The staff is wonderful and very helpful!"

Logan Sullivan

October 23, 2018

5  out of  5 rating by Logan Sullivan
"My fiancé and I are getting married in December and were in need of auto and renters insurance. Ivy Brown has been our contact and she was absolutely incredible! She worked with us to get the best coverage possible for the best price. We are a young couple who will now be customers for life!"