Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marty Box

Marty Box

November 18, 2024

5  out of  5
rating by Marty Box
"We recently changed agents and I have to say that Jarrod's office has been an absolute pleasure to work with. Very responsive, personable, and efficient. Madison and April are the best!! Nice to have someone actually listen to our needs!"
We responded:
"Thanks so much for the kind words!!! It will be a pleasure serving you as a client!! "
Profile photo of Robert Beane

Robert Beane

November 14, 2024

5  out of  5
rating by Robert Beane
"Lauren helped me today and was so nice and knowledgeable and answered all my questions while helping me out with an auto policy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jordan Cash

Jordan Cash

November 8, 2024

5  out of  5
rating by Jordan Cash
"Madison was such a good help answering my questions today. I will definitely recommend her to my friends and family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kendall McBrayer

Kendall McBrayer

November 7, 2024

5  out of  5
rating by Kendall McBrayer
"They have done a great job explaining coverages and deductibles to us. Kellen has been able to answer any questions I have had, and he has saved us over $100 a month. This has made such a positive impact on our lives financially."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Madison Turner

Madison Turner

November 7, 2024

5  out of  5
rating by Madison Turner
"Can’t thank Robb enough for helping me with switching over my car insurance. He made it so easy and simple, will definitely recommend him!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ben Lovelady

Ben Lovelady

November 5, 2024

5  out of  5
rating by Ben Lovelady
"I have been with this State Farm for several years. Everyone has always been very helpful especially April! They have always been very fast to respond and help out!!!!"
We responded:
"Thanks for the kinds words Ben... It has been a joy serving you all these years! and April takes helping people with insurance very serious :) !!! "
Profile photo of Monique Smith

Monique Smith

October 31, 2024

5  out of  5
rating by Monique Smith
"I would love to give him a ten! My experience was amazing, he took care of everything. Will highly recommend this young man. A true professional. Monique Smith"
We responded:
"Thanks so much for letting us help you with your insurance!! And for the kind words!!!!!!!"
Profile photo of Garrett Brown

Garrett Brown

October 22, 2024

1  out of  5
rating by Garrett Brown
"I used Jared’s state farm them for over a decade. When my car was stolen in February it was totaled out and I was sent a check. The next month, they auto drafted my bank account for a premium so I called and they said I had to cancel it. So I told them to cancel and they asked if I needed it on any other car or rental and I said no. They assured me it would be cancelled and those funds would be refunded. Nothing. A month goes by and it auto-drafts again and I call again and they apologize and promise a full refund. This cycle keeps happening until June and they finally cancel but no refund. I thought maybe they sent a check to the wrong address but, no. I called them today and they said it’s been too long. I’m about to issue a formal complaint with corporate and the Consumer Protection agencies. This entire industry has to change."
We responded:
"Hey Garrett... we are sorry for the miscommunication and hope to have the refund out soon! "
Profile photo of Kris Pritchett

Kris Pritchett

October 22, 2024

5  out of  5
rating by Kris Pritchett
"Great customer service and helped with getting my auto insurance to an amazing price"
We responded:
"Thanks Kris! Rob is great at finding ways to save people money on their insurance!!! "
Profile photo of Pam Boyd

Pam Boyd

September 23, 2024

5  out of  5
rating by Pam Boyd
"Lauren Teitelbaum is amazing! She was knowledgeable, helpful and kind. She knew exactly what I needed and was able to get it done very quickly and completely! Highly recommend!"
We responded:
"Thanks Pam! We love hearing those kind words from our great customers!"
Profile photo of Candi Stewart

Candi Stewart

September 19, 2024

5  out of  5
rating by Candi Stewart
"I was very pleased with the policies I purchased. Madison was very professional and set me up really fast. She saved us around $200 a month compared to our previous company. I highly recommend this place."
We responded:
"Hey Candi... Madison was so excited to help you out with your insurance and save you money! She would love to help all your family and friends! "
Profile photo of Dyllon Carroll

Dyllon Carroll

September 19, 2024

5  out of  5
rating by Dyllon Carroll
"The process was great. Madison was a huge help and made the switch to State Farm quick and easy. I’ll definitely be recommending her going forward."
We responded:
"Hey Dyllon.. Madison is one of the best! Please if you know anyone looking for insurance tell them to give her a call! Thanks for the kind words!"
Profile photo of Kourtney Cash

Kourtney Cash

September 19, 2024

5  out of  5
rating by Kourtney Cash
"Madison made it so easy to set up my renters insurance with State Farm. I would recommend her to all my friends."
We responded:
"Thanks for the kind words Kourtney! Madison would love to help anyone else you know with their insurance needs! "
Profile photo of Scarlett Willis

Scarlett Willis

August 26, 2024

5  out of  5
rating by Scarlett Willis
"Lauren helped me out earlier this year when adding on a new vehicle. Lauren worked to identify and apply discounts to help lower my auto rate. When it was time to renew my home insurance through another provider, I remembered Lauren's helpful approach and requested a home insurance quote from State Farm. By bundling my auto + home, I'll be saving $600 on my home insurance compared to what the other insurance broker quoted me. Definitely check this group out, they are so helpful and quick to respond!"
We responded:
"Hey Scarlett..... Lauren is the best when it comes to helping people out with their insurance needs and finding solutions. People have been putting their trust in her for years and she takes it very serious. Thanks for the kind words! "
Profile photo of Maygen Averette

Maygen Averette

August 9, 2024

5  out of  5
rating by Maygen Averette
"Every time I call my agents office and speak with Madison, she goes above and beyond to help me. She’s quick and efficient as well! Truly a delight to work with!!"
We responded:
"Thanks for the kinds words and for choosing us to handle your insurance!!! It is a pleasure with great customers like you!"
Profile photo of Eun-Hee Park

Eun-Hee Park

July 25, 2024

5  out of  5
rating by Eun-Hee Park
"I've never had an insurance agent who cares me as his family member. Jarrod has provided me not only prompt answers and solutions when I had any kind of car or house-related problems or concerns, he is the most caring and compassionate person I've met. I feel so lucky to be cared by State Farm, especially by the agent Jarrod Gibson!"
We responded:
"Treating customers as family is our number one goal in our office! Thanks for the review! "
Profile photo of Linda Cooper Per

Linda Cooper Per

July 24, 2024

5  out of  5
rating by Linda Cooper Per
"Lauren so pleasant. So quick. Lol. We were done in 5 minutes. Lol. Thank you Jarrod. And special shoutout for Lauren Teitelbaum. Linda Cooper."
We responded:
"Hey Linda... thank you so much for letting us handle your insurance!! Lauren has been doing this a long time and loves representing our State Farm agency in a positive way!!! "
Profile photo of Sherry Kirkland

Sherry Kirkland

July 24, 2024

5  out of  5
rating by Sherry Kirkland
"I recently called State Farm to get quotes on my home and auto insurance. I spoke to Madison Lewis and she was very helpful and prompt in getting back with me when I had other questions. I have now moved my home & auto insurance to State Farm. I feel confident that Madison will be a caring agent going forward and would not hesitate to recommend her."
We responded:
"Thanks for making the switch to State Farm! Madison is one of the best around and treats everyone like family! Thats why she gets so many referrals! "
Profile photo of Honie Jo Hendrix

Honie Jo Hendrix

July 12, 2024

5  out of  5
rating by Honie Jo Hendrix
"Always a great experience in dealing with this office"
We responded:
"Thanks for the kind words and letting our State Farm agency handle your insurance! "
Profile photo of Mary McGarity

Mary McGarity

July 2, 2024

5  out of  5
rating by Mary McGarity
"Madison was very responsive and helpful!"
We responded:
"Thanks for the kind words Mary!!! Hope you have a great Holiday weekend! "
Profile photo of Danielle Benefield

Danielle Benefield

June 28, 2024

5  out of  5
rating by Danielle Benefield
"Madison was so helpful today! She got my account taken care of in a quick efficient manner!"
We responded:
"Thanks for the kinds words! Madison is VERY good and QUICK! "
Profile photo of Rebecca Davis

Rebecca Davis

June 24, 2024

5  out of  5
rating by Rebecca Davis
"Madison was so very helpful in getting me signed up for my auto insurance policy today. She is very friendly, helpful and knowledgeable. I look forward to working with your agency going forward."
We responded:
"Thanks so much Rebecca! Madison takes a lot of pride in people trusting her with their insurance! "
Profile photo of Chelsea Martin

Chelsea Martin

June 22, 2024

5  out of  5
rating by Chelsea Martin
"Lauren was very helpful! Definitely recommend her! She’s super sweet and took care of everything I needed!"
We responded:
"Thanks for letting us take care of your insurance needs Chelsea!! "
Profile photo of Buddy Wilkinson

Buddy Wilkinson

June 17, 2024

5  out of  5
rating by Buddy Wilkinson
"After my parents passed Ms Madison was extremely instrumental in getting all of my accounts together and handled with one agent. SF was my parents choice and mine as well. Whenever I need to make any policy changes Ms Madison is very quick and proficient. I make one call and I am confident my request will be handled."
We responded:
"Thank you for the kind works! Madison treats everyone like family and thats what makes her special! "
Profile photo of Pete Antosh

Pete Antosh

June 12, 2024

5  out of  5
rating by Pete Antosh
"Miss Madison was a big help dealing with the underwriters who wanted to cancel my vehicle insurance with State Farm after hrs of negotiations she got me renewed & everything is back to normal, thanks to her due diligence & spunk. It's all good."
We responded:
"Glad she was able to fight for you and help us keep one of our favorite customers ever! "